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Patient Account Representative

Prime Healthcare

Prime Healthcare is seeking a Patient Account Representative I to join its corporate team in Ontario, California.

The role is responsible for posting incoming payments to patient accounts, reconciling accounts daily, applying payments accurately, and handling billing distribution. The position also supports authorizations and specialty referrals, reviews payment analysis for managed care contracts, applies contractual adjustments, and helps resolve underpayments and denials. The role requires careful handling of patient and family inquiries and compliance with California and federal payment regulations.

Requirements & Qualifications

Education and experience

  • High school diploma or GED required
  • 6 months to 1 year of billing experience required
  • Accounts payable, accounts receivable, or cashier experience preferred

Skills and knowledge

  • Ability to multi-task and prioritize to meet deadlines
  • Strong analytical, mathematical, and problem-solving skills
  • Customer service experience required
  • Effective written and verbal communication skills
  • Familiarity with commercial or government billing requirements preferred
  • Knowledge of insurance, coding, and medical terminology preferred
  • Basic understanding of medical coding and third-party operating procedures
  • Knowledge of multiple insurance billing requirements
Benefits & Perks

Prime Healthcare offers a comprehensive benefits package, including:

  • Paid time off
  • 401(k) retirement plan
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Tuition reimbursement
  • Additional voluntary benefit options

Location

California, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

No

Posted

1 week ago

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