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Billing Follow-Up Patient Accounts Representative (Home Health)

Chesapeake Regional Healthcare

Responsible for hospital billing and follow-up for Home Health and Hospice services. This role ensures timely submission of clean inpatient and outpatient claims, resolves billing issues, and follows up on unpaid or unprocessed claims to accelerate cash collections and support accurate reimbursement.

Requirements & Qualifications

Education

  • High school diploma or equivalent required
  • College courses or an associate's degree preferred

Experience

  • 3+ years as a hospital biller or follow-up representative preferred
  • Prior experience in Home Health/Hospice billing, collections, and payer relations required

Skills and knowledge

  • Experience submitting inpatient/outpatient electronic and paper claims (UB-04 and 1500)
  • Ability to resolve billing errors, rejections, and claim warnings
  • Knowledge of payer-specific and government billing requirements and regulations
  • Strong communication, documentation, and follow-up skills
  • Ability to work independently and manage multiple billing tasks
  • Familiarity with HIPAA and patient confidentiality requirements

Location

Chesapeake, Virginia, US

Employment Type

Full-time

Experience Level

Intermediate Level

Remote work allowed

No

Posted

7 months ago

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