Billing Representative II role supporting complex billing issues for patient, client, and third-party insurance accounts. This position focuses on collecting revenue, processing payer responses, and following up on billing and claims-related issues.
The schedule is Monday through Friday with a flexible start time between 6:00 AM and 9:00 AM EST. The role is remote, with occasional in-office attendance required for training, meetings, or business needs.
High school diploma or GED, or equivalent work experience.
2+ years of experience in one or more of the following: A/R, billing, customer service, insurance, or healthcare.
Strong computer skills, including Outlook, Excel, Microsoft Teams, video conferencing, and Access databases.
Strong keyboard and navigation skills, with the ability to learn new systems quickly.
Strong verbal and written communication skills.
Ability to maintain a private, dedicated home workspace and secure sensitive information.
Previous experience in a fast-paced, production-oriented environment with multitasking and problem-solving responsibilities.
Medical terminology knowledge is preferred.
Knowledge of Quest billing, reject codes, and WBS/QBS is preferred.
Some college coursework is preferred.
Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30+ hours.
Best-in-class well-being programs.
Annual no-cost health assessment program.
Mental health support through healthyMINDS.
Vacation and health/flex time.
6 holidays plus 1 MyDay off.
Financial coaching and services.
401(k) with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance with buy-up option.
Flexible spending accounts.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago