Responsible for billing and revenue cycle follow-up to ensure accurate, complete claim submissions and maximize reimbursement. Handles timely and accurate posting of payments and adjustments, works payer denials, supports patients with billing questions, and maintains revenue cycle workflows within the EHR/EPIC environment.
Key responsibilities include:
- Serving as a liaison for patients regarding billing questions in person and by phone
- Advocating for patients when claims are not paid correctly
- Managing insurance plans requiring authorizations and referrals
- Providing billing education to staff and providers
- Preparing letters of medical necessity and handling insurance record requests
- Reviewing denials and payer communications
- Running and reviewing revenue cycle reports
- Posting daily transactions, charges, payments, and adjustments accurately
- Preparing bank deposits as directed
- Supporting medical record request fee posting
- Attending revenue cycle, front-end, EPIC update, and billing/coding meetings
- Working EPIC work queues and documenting all patient and payer communication
- Cross-training to backfill a medical receptionist as needed
Requirements & Qualifications
Required qualifications:
- High school diploma or GED
- Prior billing knowledge
- Knowledge of ICD-10 and CPT codes to support accurate claim and denial processing
Preferred:
- Certified Professional Coder (CPC)
Benefits & Perks
Benefits offered include:
- Health insurance
- Dental insurance
- Vision insurance
- Paid leave
- Tuition reimbursement
- Retirement benefits
- Potential performance-based incentives, bonuses, or commissions
- Potential shift differentials for evening, night, or weekend work
Location
New Jersey, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
4 weeks ago
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