PFS Hospital | Remote | Full-time | First Shift
The Patient Account Representative I supports patient care access and operational reliability by performing billing and collections functions within the revenue cycle. This role ensures accurate processing of claims, payment posting, and patient account resolution while providing clear communication to patients and maintaining regulatory compliance.
Responsibilities include billing and collections, claims submission, payment posting, account reconciliation, insurance verification, denial follow-up, and patient support. The position also requires documentation of account activity, collaboration with clinical and administrative teams, and adherence to HIPAA and organizational privacy policies.
Required Education
- High school diploma or equivalent
Required Experience
- 1-2 years of experience in medical billing, collections, or a related area
Skills
- Knowledge of medical billing and coding principles, including CPT and ICD-10
- Familiarity with insurance verification and claims processing
- Ability to use billing and practice management software such as Epic or similar systems
- Strong attention to detail and accuracy in data entry
- Effective written and verbal communication skills
- Ability to resolve account discrepancies and provide customer service
- Basic math and reconciliation skills
- Understanding of HIPAA and patient confidentiality requirements
Preferred Qualifications
- Associate's degree or coursework in healthcare administration, business, or a related field
- Experience in a healthcare setting with knowledge of medical billing software and insurance processes
- Coding certification such as CPC or a related credential
Location
Ohio, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago