Under general direction, the Patient Accounting Representative I is responsible for completing assigned tasks in patient accounting and revenue cycle operations. Responsibilities may include customer service, collections, cash posting, billing, payment posting, follow-up, refunds, reporting, and account resolution.
The role supports accurate and timely maintenance of patient accounts, including researching and resolving issues related to insurance, patient balances, adjustments, documentation, and claim-related matters. The position also involves communication with patients, insurance carriers, vendors, and internal departments to support reimbursement and compliance efforts.
Required
- High school diploma or GED
- 1 year of experience in finance/accounting, customer service, or healthcare
Preferred
- Associate degree in health care, finance, or a related area, or equivalent combination of education and relevant experience
- Working knowledge of CPT, HCPCS, and ICD-10
Location
Michigan, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago