Under general direction, the Patient Accounting Representative I is responsible for completing tasks associated with specific assignments in patient accounting and revenue cycle operations. Responsibilities include customer service, collections, cash posting, billing, follow-up, refunds, reporting, and account resolution. The role requires accurate and timely completion of assigned tasks while meeting quality and productivity standards.
Key responsibilities include:
- Performing assigned patient accounting and revenue cycle functions accurately and on time
- Reviewing, updating, and maintaining patient accounts to support billing, payment posting, follow-up, collections, refunds, reporting, and resolution
- Processing and resolving account issues related to insurance, patient balances, payments, adjustments, refunds, documentation, and claims
- Communicating professionally with patients, insurance carriers, vendors, internal departments, and other customers
- Reviewing insurance coverage, payer requirements, claim status, account balances, denials, and edits to support billing, reimbursement, and compliance
- Completing data entry, documentation, scanning, indexing, reporting, reconciliation, and other administrative tasks
Requirements & Qualifications
Required:
- High School Diploma or GED
- 1 year of experience in Finance/Accounting, Customer Service, or Healthcare
Preferred:
- Associate degree in Health Care, Finance, or a related area, or equivalent combination of education and relevant experience
- Working knowledge of CPT, HCPCS, and ICD-10
Location
Michigan, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago