Under general direction, the Patient Accounting Representative II is responsible for completing assigned patient accounting and revenue cycle tasks. This role supports customer service, collections, cash posting, billing, follow-up, refunds, reporting, and account resolution while maintaining quality and productivity standards.
Key responsibilities include:
- Performing patient accounting and revenue cycle functions accurately and on time
- Reviewing, updating, and maintaining patient accounts
- Researching and resolving insurance, patient balance, payment, adjustment, refund, documentation, and claim-related issues
- Communicating with patients, insurance carriers, vendors, and internal departments to resolve inquiries
- Reviewing coverage, payer requirements, claim status, balances, denials, and edits
- Completing data entry, documentation, scanning, indexing, reporting, and reconciliation tasks
Requirements & Qualifications
Required
- High school diploma or GED
- 3 years of experience in finance/accounting, customer service, or healthcare
Preferred
- Associate degree in health care, finance, or a related area, or equivalent combination of education and relevant experience
- Working knowledge of CPT, HCPCS, and ICD-10
Location
Michigan, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
2 weeks ago