Under general direction, the Patient Accounting Representative II is responsible for completing assigned tasks within patient accounting and revenue cycle operations. Responsibilities include customer service, collections, cash posting, billing, payment posting, follow-up, refunds, reporting, and account resolution. The role also involves researching and resolving account issues related to insurance, patient balances, adjustments, documentation, and claims.
The position requires professional communication with patients, insurance carriers, vendors, internal departments, and other customers to obtain information, resolve inquiries, and support timely account resolution. It also includes maintaining accurate patient accounting records through data entry, documentation, scanning, indexing, reporting, and reconciliation.
Required
- High school diploma or GED
- 3 years of experience in finance/accounting, customer service, or healthcare
Preferred
- Associate degree in health care, finance, or a related area, or an equivalent combination of education and relevant experience
- Working knowledge of CPT, HCPCS, and ICD-10
Location
Michigan, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago