Accounts Receivable Specialist

What You'll Do

• Create and submit invoices to facility clients based on contract terms and case details.
• Enter charges and data accurately into the billing system.
• Follow up on purchase orders, payments, and delinquent accounts by phone and email.
• Work unpaid and denied insurance claims, including corrections, resubmissions, and appeals.
• Post payments and adjustments, and complete monthly A/R reconciliation.
• Build relationships with new facility contacts and set up their A/R processes.
• Answer client and patient billing questions with professionalism and care.
• Flag payment and denial trends so problems can be fixed at the source.

What You Bring

• 2+ years of medical accounts receivable, invoicing, or insurance follow-up experience.
• High school diploma or GED.
• Advanced Excel skills and a strong head for math.
• Working knowledge of CPT, ICD-10, EOBs, and common denial reasons.
• Strong attention to detail and accuracy.
• Ability to handle a high volume of correspondence while meeting daily invoicing goals.
• Clear, professional written and verbal communication with all levels, internally and externally.
• A customer-service mindset, positive attitude, and openness to feedback.

Nice to Have

• CRCR, CPB, or CPC certification.
• Experience with surgical, specialty, or out-of-network claims.
• Familiarity with the No Surprises Act IDR process.
• Experience with athenahealth, eClinicalWorks, AdvancedMD, Waystar, or a similar system.