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Senior Patient Account Specialist

The University of Texas Medical Branch

Responsible for billing third-party payers through a claims processing vendor and/or appealing denied professional and/or hospital claims. The role identifies billing issues affecting hospital and physician claims/accounts, takes action to ensure timely claim filing, performs follow-up activities, and resolves reimbursement issues to support accurate account resolution.

This position works in a hybrid remote schedule, Monday through Friday, 8:00 AM to 5:00 PM.

Requirements & Qualifications

Minimum Qualifications

  • Associate’s degree or equivalent
  • Minimum of 3 years of patient accounts experience
  • Minimum of 2 years of Epic Revenue Cycle experience

Preferred Qualifications

  • 2–3 years of EPIC PB Resolute experience

Key Skills and Duties

  • Working knowledge of CPT, ICD-9, HCPCS, modifier coding, and POS requirements
  • Experience billing payers for hospital and professional patient accounts
  • Ability to resolve payer rejections, process corrections, and manage follow-up on assigned accounts
  • Experience identifying denials, underpayments, and appeal opportunities
  • Ability to update account information in Epic Resolute and process adjustments and refunds
  • Strong QA, productivity, communication, and teamwork skills
  • Ability to assist with training and mentoring new employees

Location

Texas, US

Employment Type

Full-time

Experience Level

Senior

Remote work allowed

Yes

Posted

1 month ago

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