Summary
The associate is responsible for support functions within the Revenue Cycle division of CHRISTUS Health, with a primary focus on account resolution and reconciliation of outstanding balances for patient accounts. The role works in a cooperative team environment to support internal and external customers.
Responsibilities include Revenue Cycle performance, billing and collections work, cash reconciliation, claim edits, rejected claims follow-up, denial resolution, underpayment research, credit balance resolution, and accurate posting and reconciliation of payments. The role also requires professional communication, documentation in patient accounting systems, and ongoing communication with leadership regarding productivity, reimbursement issues, payment delays, and patient experience trends.
Education and experience
- High school diploma or equivalent required
- Post-secondary education preferred
- 3-5 years of experience preferred
- Experience in a multi-facility hospital business office environment preferred
- College education, insurance claims experience, or healthcare billing trade school education may be considered in lieu of formal hospital experience
- Experience with inpatient and outpatient billing requirements for UB-04 and HCFA 1500 forms preferred
Skills and knowledge
- Working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines
- Strong written and verbal communication skills
- Knowledge of insurance and self-pay billing and follow-up guidelines
- Ability to work claim edits, rejected claims, denial follow-up, underpayments, credit balances, and cash reconciliation
- Ability to document accurately in patient accounting or related systems
- Understanding of standard bill forms, filing requirements, and electronic claims submission
Licenses and certifications
- None required
Location
San Antonio, Texas, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
3 weeks ago