Patient Accounts Analyst

BJC HealthCare is seeking a Patient Accounts Analyst to support billing for Washington University studies. The role reviews charges before insurance billing, determines whether charges are related to a study or should be billed to insurance, and performs medical record reviews, protocol reviews, and communication with study coordinators.

This position is responsible for ensuring insurance, accounts receivable, and billing processes are completed accurately and on time. The analyst also supports internal departments with AR matters and works to maintain efficient operations while identifying and resolving issues.

Responsibilities include:

• Analyzing payment trends in accounts receivable and denials
• Working with payors and provider representatives to ensure contract accuracy
• Monitoring reimbursements from third-party carriers according to contract, federal, and state requirements
• Preparing reports for leadership to identify trends and support operational decisions
• Participating in meetings with payor representatives, clinical departments, and hospital facilities
• Studying data to identify discrepancy patterns and recommend solutions
• Providing informal guidance, support, and training to team members