Medical Records Specialist

Who We Are

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital, and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level so doctors can focus their efforts on patient care.

Headquartered in Stamford, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers, and 40 locations in New York, Connecticut, Rhode Island, and Massachusetts.

What You’ll Do

The Medical Record Specialist is responsible for organizing, managing, and maintaining patient health records in a secure and confidential manner. This role ensures the accuracy, accessibility, and completeness of medical records in compliance with healthcare regulations and standards.

Responsibilities

• Collect, process, and maintain patient medical records and documentation.
• Ensure records are complete, accurate, and compliant with legal and regulatory requirements.
• Review, process, and respond to requests for medical records from patients, healthcare providers, attorneys, and insurance companies with appropriate authorization.
• Monitor requests through a third-party vendor and ensure timely release of information (ROI) in accordance with HIPAA.
• Review and respond to patient requests for amendments to medical records and coordinate follow-up with physicians and management.
• Assist with audits, coding reviews, and data quality checks.
• Distribute and collect mail and faxes.
• Communicate with patients via phone, patient portal, or email.
• Merge and archive electronic patient charts.
• Create and schedule emergency consults and surgeries, and assist in obtaining operative reports.
• Identify errors and escalate issues to the Manager and/or Supervisor as needed.
• Perform other duties as assigned.