Under direct supervision, the Medical Records Clerk I performs tasks to maintain medical record integrity through scanning and retrieval of confidential patient records.

Responsibilities include:

Receives and responds to phone calls from outside medical offices and internal departments requesting medical records information
Scans and files consults and hospital reports in the appropriate sections within the EMR system following departmental procedure
Retrieves charts and matches them to fee tickets/encounter forms for next day’s appointments
Logs requests for and release of medical records correspondence and ensures patient authorization forms are completed accurately
Retrieves patient information from computerized hospital records systems, such as Medi-Tech
Provides coverage for scheduling representatives as needed
Participates in daily performance improvement huddles and hospital performance improvement activities using lean tools and techniques
Assists with orientation and training of new employees and volunteers as assigned
Uses effective communication in all interpersonal interactions, including follow-up
Understands basic computer programs