The ROI Specialist provides support at a client site handling release of information requests for patient medical records.
The role includes reviewing requestor information in accordance with HIPAA guidelines, retrieving records from electronic, off-site, or physical sources, answering phone calls about ROI issues, processing walk-in and physician office requests, logging requests into the ROI On-Line database, scanning medical records, and handling cash payments where applicable.
The schedule is either Tuesday through Friday, 10:30 AM to 7:00 PM, and Saturday 8:00 AM to 4:00 PM, or Monday through Friday, 8:30 AM to 5:00 PM, with potential for hybrid work in the future.
High school diploma or GED required.
- Proficiency using computer applications
- At least 1 year of experience entering data into computer systems
- Experience using the internet
- Ability to work independently and meet production goals
- Strong verbal communication skills
- Attention to detail
- Dependability
- Prior experience in Release of Information in a physician's office or HIM department is a plus
- Knowledge of medical terminology is a plus
- Knowledge of HIPAA regulations is preferred
Eligible employees may receive:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
Location
New York, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 week ago