Datavant is a healthcare data collaboration company focused on making health data secure, accessible, and actionable. This role supports the processing of patient medical record requests in a high-volume production environment.
The position is based on-site in Houston, TX 77058 and follows a Monday through Friday schedule from 8:00 AM to 5:00 PM CST.
Key responsibilities include receiving and processing requests for patient health information, documenting information across multiple platforms, handling inbound and outbound calls, assisting with patient walk-ins, and supporting administrative tasks such as fax handling, mail opening, and data entry. The role also involves safeguarding patient records and maintaining HIPAA compliance.
High school diploma or GED.
Ability to commute between locations as needed.
Ability to work overtime during peak periods when required.
Basic computer proficiency.
Comfort with phones, fax machines, printers, and other general office equipment.
Strong verbal and written communication skills in English.
Detail-oriented and quality-focused approach to handling medical records.
Strong data entry skills.
Ability to work with minimal supervision in a fast-paced environment.
Strong organizational skills and the ability to manage multiple tasks.
Preferred qualifications include experience in a healthcare environment, previous production- or metric-based work experience, in-person customer service experience, and the ability to build relationships with on-site clients and customers.
Full benefits package including PTO, health insurance, vision insurance, dental insurance, 401(k) savings plan, and tuition assistance.
Post-offer health screenings and vaccinations may be required depending on client requirements and applicable state rules.
Location
Houston, Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago