Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role supports the processing, handling, and management of patient medical records in a high-volume, on-site production environment.
Key responsibilities include receiving and processing requests for patient health information, responding to calls from patients, insurance companies, and attorneys, documenting information across multiple systems, and maintaining the accuracy, confidentiality, and security of medical records. The position also involves preparing new patient charts, assembling records in the correct order, creating digital images for electronic medical records, responding to internal and external records requests, and assisting with administrative tasks such as faxing, mail handling, data entry, and patient walk-ins.
Qualifications
- High school diploma or GED
- Ability to commute between locations as needed
- Ability to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Strong verbal and written communication skills in English
- Detail-oriented with a focus on accurate and compliant medical records
- Strong data entry skills
- Ability to work with minimal supervision and adapt to changing priorities
- Strong organizational skills and ability to manage multiple tasks
- Ability to respond in a fast-paced environment
Preferred Experience
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and providing feedback
Benefits
- Full-time schedule, Monday through Friday, 8:00 AM to 4:30 PM CST
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Louisiana, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago