Datavant is a healthcare data collaboration platform focused on making health information secure, accessible, and actionable.
This entry-level role is responsible for processing release of information (ROI) requests and medical record requests accurately and efficiently while protecting patient privacy and ensuring HIPAA compliance.
This is an onsite role in Columbia, TN, with a Monday–Friday schedule from 7:30 AM to 4:00 PM CST.
Key responsibilities include:
- Processing incoming and outgoing medical record requests
- Assisting patient walk-ins and handling phone support
- Managing faxed requests, mail, and record copies to CD or flash drive
- Documenting information in multiple systems
- Supporting administrative tasks as needed
Requirements & Qualifications
Qualifications
- High school diploma or GED
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Ability to organize and manage multiple tasks
- Detail-oriented with a focus on accuracy and compliance
- Ability to work with minimal supervision in a fast-paced environment
- Comfortable using phones, fax machines, printers, and other office equipment
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
Preferred Experience
- Experience in a healthcare environment
- Previous production or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Location
Tennessee, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago