Datavant is seeking an entry-level Health Information Specialist I to process release of information (ROI) requests and medical record requests in a timely, accurate, and compliant manner.
This is an onsite role in Miami, FL, working Monday through Friday, 8:00am–4:30pm EST. The position supports patient walk-ins, phone support, incoming and outgoing mail, faxed requests, and the copying of medical records to CD or flash drive.
Key responsibilities include:
- Processing requests for patient health information in accordance with company and facility policies
- Protecting patient privacy and maintaining HIPAA compliance
- Managing patient health records and ensuring records are complete and accurate
- Preparing new patient charts and assembling records in standard order
- Creating digital images for storage in the electronic medical record
- Responding to internal and external requests for patient records
- Handling inbound and outbound calls
- Supporting administrative tasks such as faxing, opening mail, and data entry
- Meeting productivity expectations and assisting with additional duties as needed
Requirements & Qualifications
Preferred experience
- Familiarity with HIPAA and ROI processes
- Microsoft Office and Teams experience
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
Required qualifications
- High School Diploma or GED
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and general office equipment
- Strong verbal and written communication skills in English
- Detail-oriented and quality-focused
- Strong data entry skills
- Ability to organize and manage multiple tasks
- Able to work with minimal supervision in a fast-paced environment
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
Benefits & Perks
Benefits and perks
- Comprehensive onsite and virtual training program
- Job shadowing with an assigned mentor
- Company-provided equipment, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Miami, Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago