Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This onsite Health Information Specialist II role is responsible for processing release of information (ROI) requests and medical record requests accurately, efficiently, and in compliance with HIPAA and company policies.
The role supports patient walk-ins, phone calls, incoming and outgoing mail, faxed requests, and medical record handling. Responsibilities include copying records to CD or flash drive, documenting information across multiple systems, maintaining confidentiality, and supporting operational quality and productivity standards.
This position also serves in a lead capacity by training Health Information Specialist I staff, generating reports for management, and assisting with operational improvements as needed.
Required Qualifications
- High school diploma or GED
- At least 1 year of health information-related experience
- Must be 18 years of age or older
- Ability to commute between locations as needed
- Ability to work overtime during peak seasons when required
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Detail-oriented and quality-focused approach to medical records and compliance
- Ability to manage multiple tasks in a fast-paced environment with minimal supervision
- Comfortable using phones, fax machines, printers, and other office equipment
Preferred Qualifications
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfort providing process improvement ideas and feedback
Core Duties
- Process patient health information and release of information requests
- Maintain confidentiality and HIPAA compliance
- Prepare, organize, and maintain medical records
- Assist with patient walk-ins, calls, faxes, mail, and data entry
- Support training of newer staff members
- Generate reports for management or the facility
Location
Baltimore, Maryland, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
2 weeks ago