Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role supports the processing of medical record requests and patient health information in a high-volume, on-site production environment.
Key responsibilities include:
- Processing requests for patient health information in accordance with company and facility procedures
- Handling calls from patients, insurance companies, and attorneys
- Maintaining confidentiality and HIPAA compliance
- Preparing, organizing, and safeguarding medical records
- Creating digital images of paperwork for storage in the electronic medical record
- Responding to internal and external requests for patient records
- Assisting with walk-ins, faxes, mail, data entry, and other administrative tasks as needed
- Meeting productivity expectations and supporting changing operational needs
Requirements & Qualifications
Required qualifications:
- High school diploma or GED
- Basic computer proficiency
- Strong data entry skills
- Ability to use phones, fax machines, printers, and other office equipment
- Professional verbal and written communication skills in English
- Detail-oriented and quality-focused approach to medical records work
- Ability to work with minimal supervision in a fast-paced environment
- Strong organizational and multitasking skills
- Willingness to work overtime during peak seasons when required
- Ability to commute between locations as needed
Preferred experience:
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Benefits & Perks
Benefits offered include:
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago