Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This entry-level role is responsible for processing release of information (ROI) requests and medical record requests accurately, efficiently, and in compliance with company policy, facility procedures, and HIPAA regulations.
This is an onsite position in Pine Bluff, Arkansas, working Monday through Friday from 8:00 am to 4:30 pm. The role includes patient walk-in support, document handling across multiple systems, and general administrative assistance related to medical records and records release operations.
Requirements & Qualifications
Qualifications
- High school diploma or GED
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Detail-oriented with a focus on accuracy and compliance
- Ability to organize and manage multiple tasks in a fast-paced environment
- Ability to work with minimal supervision and changing priorities
- Comfortable using phones, fax machines, printers, and general office equipment
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
Preferred Experience
- Knowledge of HIPAA and medical terminology
- Familiarity with EHR and billing systems
- Experience working with subpoenas
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
Benefits & Perks
Benefits and Perks
- Comprehensive onsite and virtual training program
- Job shadowing with an assigned mentor
- Company-provided equipment
- Full benefits package including PTO, health insurance, vision insurance, dental insurance, 401(k) savings plan, and tuition assistance
- Equal employment opportunity and reasonable accommodation support
Location
Arkansas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago