Datavant is hiring a Health Information Specialist I to support medical records processing at an onsite location in Westminster, MD. This role is responsible for handling incoming mail and faxes, patient walk-ins, internal phone calls, and release of information requests in a healthcare environment.
The position is focused on timely, accurate, and compliant handling of medical record requests while providing professional front-desk and phone support to patients, providers, and authorized requestors.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Ability to use phones, fax machines, printers, and other office equipment regularly
- Detail-oriented with a focus on accuracy and compliance
- Ability to organize and manage multiple tasks in a fast-paced environment
- Ability to work with minimal supervision and adapt to changing priorities
- Willingness to work overtime during peak seasons when required
- Must pass annual HIPAA training and a 90-day ROI certification course with a score of 85% or higher
Preferred Experience
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and collaboration
Location
Maryland, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago