Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This entry-level onsite role is responsible for processing release of information (ROI) requests, specifically medical record requests, in a timely and accurate manner while maintaining patient privacy and HIPAA compliance.
Position highlights
- Full-time schedule: Monday-Friday, 7:30 AM-4:00 PM CST
- Onsite role in Nashville, TN
- Handles medical records requests and status inquiries from patients, insurance companies, and attorneys
- Uses multiple platforms and dual monitors to document information
- May support patient walk-ins and administrative tasks such as fax handling, mail opening, and data entry
Requirements & Qualifications
Required qualifications
- High school diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and general office equipment
- Professional verbal and written communication skills in English
Preferred qualifications
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfort bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
Benefits & Perks
Benefits and perks
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan with matching contributions
- Tuition reimbursement
Location
Nashville, Tennessee, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago