Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role supports release of information (ROI) operations by processing medical records requests accurately, efficiently, and in compliance with HIPAA and facility policies.
This is a hybrid role based in Florence, SC, with a Monday–Friday schedule from 8:00 AM to 4:30 PM EST. Responsibilities include handling patient walk-ins, phone support, processing incoming and outgoing mail and fax requests, copying medical records to CD or flash drive, and documenting information across multiple platforms.
Requirements & Qualifications
Qualifications
- High school diploma or GED
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Detail-oriented and quality-focused
- Ability to organize and manage multiple tasks
- Ability to work with minimal supervision in a fast-paced environment
- Ability to respond to changing priorities and role needs
- Comfortable using phones, fax machines, printers, and general office equipment
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
Preferred Experience
- Experience in a healthcare environment
- Previous production or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Benefits & Perks
Benefits
- Full-time employment
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
South Carolina, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago