Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This entry-level role is responsible for processing release of information (ROI) requests, specifically medical record requests, accurately and efficiently while protecting patient privacy and ensuring compliance with HIPAA and company policies.
This is an onsite position in Simi Valley, CA, with a Monday through Friday schedule from 8:30 AM to 5:00 PM.
Key responsibilities include processing medical records requests, verifying patient authorization, retrieving and releasing records, maintaining timely and accurate documentation, and supporting a high-volume workflow. The role also includes handling inbound and outbound calls, assisting walk-ins, and performing basic administrative tasks as needed.
Qualifications
- High school diploma or GED
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Detail-oriented and quality-focused approach to medical records and compliance
- Ability to organize and manage multiple tasks in a fast-paced environment
- Ability to work with minimal supervision and adapt to changing priorities
- Comfortable using phones, fax machines, printers, and general office equipment
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
Preferred Experience
- Knowledge of HIPAA and medical terminology
- Familiarity with EHR and billing systems
- Experience working with subpoenas
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with onsite clients and customers
Benefits and Perks
- Comprehensive onsite and virtual training program
- Job shadowing with an assigned mentor
- Company-provided equipment, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
California, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago