Health Information Specialist I

Datavant is a healthcare data collaboration platform that helps make health data secure, accessible, and actionable across the healthcare ecosystem.

This is an onsite role in Irvine, CA responsible for processing release of information (ROI) requests and medical records in a timely, efficient, and compliant manner. The role focuses on safeguarding patient privacy, maintaining HIPAA compliance, supporting high-volume record processing, and delivering strong customer service.

Position highlights

• Full-time schedule: Monday through Friday, 8:00am to 5:00pm PST
• Onsite role in Irvine, CA
• Call support and release of information processing
• Managing incoming and outgoing faxing
• Burning images to CDs
• Assisting walk-ins
• Working in a high-volume environment
• Documenting information across multiple platforms using two monitors
• Using Microsoft Office applications, including Word and Excel

Key responsibilities

• Receive and process requests for patient health information in accordance with company and facility policies
• Maintain confidentiality and security of privileged information
• Maintain working knowledge of company and facility software
• Follow company and customer facility policies and code of conduct
• Communicate worksite issues or volume changes to management
• Support additional duties as needed
• Apply medical privacy regulations to prevent unauthorized disclosure
• Manage patient health records and safeguard them in compliance with HIPAA
• Prepare new patient charts and gather documents from paper and electronic sources
• Ensure medical records are complete, accurate, and organized
• Create digital images of paperwork for electronic medical records
• Retrieve and transmit patient records for internal and external requests
• Answer inbound and outbound calls
• Assist with patient walk-ins when needed
• Help with administrative tasks such as faxing, opening mail, and data entry
• Meet productivity expectations for the site
• Schedule pick-ups when required