Datavant is seeking a Health Information Specialist I to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location in Washington, DC.
This patient-facing role is responsible for handling medical record requests accurately, timely, and in compliance with HIPAA and facility policies. The position involves direct interaction with patients, providers, and authorized requestors, along with administrative support and record management tasks.
Work schedule is onsite, full-time, Monday through Friday, 8:30 AM to 5:00 PM EST.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Ability to use phones, fax machines, printers, and other office equipment regularly
- Detail-oriented with a strong focus on accuracy and compliance
- Able to manage multiple tasks in a fast-paced environment with minimal supervision
- Willingness to work overtime during peak seasons when required
- Must pass annual HIPAA training/examination
- Must complete and pass a 90-day ROI certification course with a score of 85% or higher
Preferred experience
- Experience in a healthcare environment
- Prior production or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Location
Washington, District of Columbia, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago