Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role supports release of information (ROI) operations by processing medical record requests accurately, efficiently, and in compliance with HIPAA, company policy, and facility procedures.
The position is onsite in Raleigh, NC and involves front desk support, handling medical records requests, responding to patient record inquiries, and assisting with related administrative tasks. The role is designed for someone who is detail-oriented, customer-service focused, and comfortable working in a high-volume environment.
Qualifications
- High school diploma or GED
- Strong customer service and clerical skills
- Basic computer proficiency, including Microsoft Word and Excel
- Strong data entry skills
- Professional verbal and written communication skills in English
- Detail-oriented with a focus on accuracy and compliance
- Ability to organize and manage multiple tasks
- Ability to work with minimal supervision in a fast-paced environment
- Ability to work overtime during peak seasons when required
- Ability to commute between locations as needed
Preferred Experience
- Medical office experience preferred
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
Benefits and Perks
- Full-time schedule, Monday through Friday, 8:30 AM to 5:00 PM
- PTO
- Health, vision, and dental coverage
- 401(k) savings plan
- Tuition assistance
- Growth opportunities locally and nationwide
Location
Raleigh, North Carolina, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago