Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role supports the release of information (ROI) process by handling medical record requests, maintaining privacy and HIPAA compliance, and providing high-quality customer service.
The position is onsite in Plant City, Florida and follows a Monday through Friday schedule from 8:00 AM to 4:30 PM EST. The role includes processing medical records, answering calls from patients, insurance companies, and attorneys, and documenting information across multiple platforms.
Requirements & Qualifications
Qualifications
- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Professional verbal and written communication skills in English
Preferred Experience
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfort with process improvement suggestions and feedback sharing
Benefits & Perks
Benefits
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan with matching contributions
- Tuition reimbursement
Other Notes
- Post-offer health screenings may be required
- Vaccination proof and/or completion may be required depending on client requirements
- Employment sponsorship is not available
Location
Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago