Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable across the healthcare ecosystem.
This role is an onsite, entry-level position responsible for processing release of information (ROI) requests, specifically medical record requests, in a timely and accurate manner while maintaining patient privacy and HIPAA compliance.
Key responsibilities include:
- Receiving and processing patient health information requests
- Answering phone calls related to ROI concerns and questions
- Reviewing records for completeness and accuracy
- Preparing medical records for secure delivery in paper or electronic format
- Documenting information across multiple systems
- Supporting administrative tasks such as faxes, mail, data entry, and patient walk-ins
- Assisting with training, reports, and general operational support as needed
The role is onsite in Normal, IL and follows a Monday through Friday schedule from 8:00 AM to 4:30 PM CST.
Requirements & Qualifications
Qualifications
- High school diploma or GED
- Must be 18 years of age or older
- 1 year of health information-related experience
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Detail-oriented and quality-focused
- Ability to organize and manage multiple tasks
- Able to work with minimal supervision in a fast-paced environment
- Comfortable using phones, fax machines, printers, and other office equipment
- Able to travel locally/regionally 75% or more of the time
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
Preferred Experience
- Time management and multitasking skills
- Problem-solving ability
- Familiarity with HIPAA and EPIC
- Previous production or metric-based work experience
- In-person customer service experience
- Ability to build relationships with onsite clients and customers
Benefits & Perks
Benefits
- Comprehensive onsite and virtual training
- Job shadowing with an assigned mentor
- Company-provided equipment
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Illinois, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago