Serves as a primary source of support for the health system across acute care hospitals, outpatient services, and ambulatory surgical centers.
Responsible for responding to requests from former patients, physicians, hospital staff, and other requestors for health information while maintaining the confidentiality of protected health information. Performs quality review of release-of-information requests to ensure proper, complete, and accurate disclosure. Answers phone calls and provides information in accordance with hospital policy, state and federal law, HIPAA, and information blocking regulations. Works collaboratively with the team to meet release of protected health information and department goals.
Estimated pay range: $17.62–$22.38 per hour depending on experience.
Qualifications
- High school diploma, certificate, GED, or equivalent training/experience required.
- 3 years of experience in release of records and/or an acute care setting for a large healthcare organization required.
- Associate's degree in Health Information Management preferred.
- RHIT, RHIA, or Health Services Administration certificate preferred.
- Knowledge of medical terminology, clinical chart format, and computer skills.
- Ability to work in a highly focused, customer service-oriented setting with high-volume telephone experience.
- Excellent verbal and written communication skills.
- Proficiency with MS Office, including Word, Excel, and Outlook.
- Ability to work under pressure, meet deadlines, multitask, and work independently.
- Strong attention to detail and exceptional organizational skills.
- Ability to travel to different sites for depositions or court hearings.
Benefits
- Career growth and development opportunities
- Comprehensive health and wellness resources
- Wellness program that may help employees eliminate their medical plan deductible
- Tuition reimbursement
- Long-term career development support
Location
Florida, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
2 weeks ago