Overview
Performs or is capable of performing all clerical duties in the department, ensuring smooth operation of computer and other retrieval systems in a timely manner. Assumes responsibility for designated areas and procedures as required.
Responsibilities
- Use PACS, Power Share, CD burners, or hard copy methods for distribution of images to patients and providers.
- Ensure information being released is accurate and matches what was requested.
- Follow HIPAA law when releasing images.
- Complete documentation of image releases and scan signed release forms to patient accounts in the computer system.
- Maintain a thorough understanding of Radiology Information System history to determine actions needed for image interpretation.
- Use the medical record filing system for accurate retrieval and re-filing of mammography films and images stored by the off-site vendor.
- Complete worklists for call results and priority results by communicating exam results in a timely manner and documenting appropriately.
- Understand and follow downtime procedures, including recovery processes when systems are back online.
- Respond to telephone and verbal requests and inquiries from patients, physicians, and other appropriate healthcare professionals.
- Communicate messages to the next shift, including possible or known problems.
Requirements & Qualifications
Qualifications
- One year of clerical experience, preferably in a medical setting, or equivalent applicable experience.
- Good knowledge of body mechanics.
- Knowledge of medical terminology.
Education
- High school graduate or equivalent.
Essential Skills
- Clear written and verbal communication skills
- Basic computer program knowledge
- Ability to keep patient and team member information confidential
- Ability to withstand crisis situations
- Strong customer service skills for patients, team members, and visitors
Benefits & Perks
Benefits
- Competitive compensation and wellness benefits
- Sign-on and referral bonuses for select positions
- Tuition assistance up to $5,000
- Paid time off
- Long-term sick accrual
- Employer contribution plan
- Free short- and long-term disability for full-time employees
- Zero copay for certain prescription drugs under the prescription plan
- College Bound 529 Savings Plan
- Life insurance
- Beebe Perks via Work Advantage
- Employee Assistance Program
- Pet insurance
Location
Delaware, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago