The ROI Specialist provides onsite support at a client location for Release of Information (ROI) requests related to patient medical records.
Key responsibilities include:
- Reviewing requestor information and determining which records may be released in accordance with HIPAA guidelines.
- Retrieving patient data from electronic, off-site, or physical records to match patient requests.
- Answering phone calls regarding ROI issues.
- Assisting walk-in customers requesting medical records and logging their information into the ROI On-Line database.
- Processing priority requests from physician offices and faxing records as needed.
- Logging medical record requests and scanning records into the ROI On-Line database.
- Following site facility policies and regulations.
- Handling and recording cash payments for requests when required.
- Performing other duties as assigned.
MRO employees work at client facilities throughout the United States.
Requirements & Qualifications
- Must live in or near the Denison, TX area.
- High School Diploma or GED required.
- At least 1 year of experience entering data into computer systems.
- Experience using the internet is required.
- Strong verbal communication skills.
- Ability to work independently and meet production goals.
- Attention to detail.
- Dependability.
- Prior experience in Release of Information in a physician's office or HIM department is a plus.
- Knowledge of medical terminology is a plus.
- Knowledge of HIPAA regulations is preferred.
Benefits & Perks
Eligible employees may receive:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
Location
Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago
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