The ROI Specialist supports a client site by managing Release of Information (ROI) requests for patient medical records.
Responsibilities include reviewing requestor information in accordance with HIPAA guidelines, locating records from electronic, off-site, or physical sources, answering calls about ROI issues, assisting walk-in customers, processing physician office requests, logging requests in the ROI On-Line database, scanning records, complying with facility policies, and handling cash payments when required.
High school diploma or GED required.
- One or more years of experience entering data into computer systems
- Experience using the internet
- Ability to work independently and meet production goals
- Strong verbal communication skills
- Demonstrated attention to detail
- Proven dependability
- Prior ROI experience in a physician's office or HIM department preferred
- Knowledge of medical terminology preferred
- Knowledge of HIPAA regulations preferred
Eligible employees may have access to a comprehensive benefits package, including:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
Location
Oklahoma City, Oklahoma, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago