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Medical Records Technician (ROI)

U.S. Department of Veterans Affairs

This position is located within Health Information Management at the Wm. S. Middleton Memorial Veterans Hospital. The Release of Information (ROI) technician reviews and processes requests for patient protected health information (PHI) in accordance with applicable federal laws, rules, and regulations.

The role supports veterans, third parties, and other authorized requestors by validating requests, determining what information may be released, and ensuring disclosures comply with privacy requirements such as HIPAA, FOIA, and the Privacy Act. Duties also include using ROI systems to track requests, assisting callers and visitors, reviewing paper and electronic health records, preparing responses, and processing related fees and deposits.

Requirements & Qualifications

Basic requirements

  • Proficiency in written and spoken English
  • One year of creditable experience with medical terminology and a general understanding of health records
  • Six months of the required experience must include knowledge, skills, and abilities needed for MRT (ROI) work
  • Or an associate degree in Health Information Technology/Health Information Management, or a related degree with the required coursework
  • Transcripts required when qualifying through education

Grade qualifications

  • GS-4: Entry level; no additional experience beyond basic requirements
  • GS-5: One year of creditable experience equivalent to GS-4 or a bachelor’s degree in health information management or a related field with required coursework
  • GS-6: One year of creditable experience equivalent to GS-5 demonstrating the KSAs for the position

Knowledge and skills

  • Knowledge of laws and regulations related to release of health information
  • Ability to use health information systems and office software
  • Ability to follow documentation guidelines and disclosure procedures
  • Ability to manage priorities and meet deadlines
  • Ability to communicate effectively with diverse individuals
  • Ability to research and resolve difficult questions related to release of information

Location

Wisconsin, US

Employment Type

Full-time

Experience Level

Entry Level

Salary Range

$43,034 - $60,303

Remote work allowed

No

Posted

1 week ago

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