Overview
Hybrid remote position based out of St. Pat’s in Tacoma, WA.
The majority of the work can be done remotely from any FBH site or from home. Some travel is required for in-person meetings and events, which may include overnight stays.
Catholic Community Services, Family Behavioral Health is seeking a Medical Records Specialist II to join the Medical Records Team.
Organization overview
Family Behavioral Health provides family-oriented behavioral health care for children, youth, and families, primarily in their own home and community. The organization offers intensive, wrap-around mental health services and supports across multiple Washington and Oregon locations.
Role summary
This position supports the medical records team by managing records services across nine service locations. It is central to quality management, quality improvement, compliance, and risk management efforts. The role serves as a primary point of contact for clinical records requests and helps ensure compliance with federal, state, and organizational privacy standards.
The position supports system-wide improvements, enhances documentation quality, improves operational efficiency, and helps safeguard the integrity, accuracy, and confidentiality of client health records.
Responsibilities
- Receive and process medical records requests for FBH site staff, external agencies, and authorized individuals in accordance with FBH policies and HIPAA regulations.
- Redact sensitive information from clinical documents to protect confidentiality and maintain compliance.
- Track timelines for records requests and maintain accurate logs of open and completed requests.
- Prioritize and manage workload to meet deadlines and respond to urgent requests.
- Ensure redacted and released documents are properly stored in client electronic health records.
- Provide guidance to site staff on documentation release procedures and confidentiality standards.
- Communicate with staff, community agencies, clients, and other stakeholders as needed.
Qualifications
- College degree in human services or a related field.
- Two years of administrative support experience in an office setting with progressively increasing duties.
- Experience managing healthcare records, documentation, and database systems in a medical setting.
- Experience providing professional screening and customer service.
- Strong computer skills, especially in Microsoft Office 365.
- Ability to work with office equipment integrated into a large computer network, including phones, faxing, copying, and printing.
- Excellent written and verbal communication skills.
- Strong interpersonal and organizational skills.
- Reliable transportation, valid driver’s license, current vehicle registration, and automobile required.
- Acceptable driving record and current driving abstract required.
- Must pass required background checks prior to offer.
- Ability to work independently and as part of a team.
- Commitment to the mission, beliefs, and values of Catholic Community Services and Catholic Housing.
- Ability to provide culturally competent services in a multicultural environment.
Preferred qualifications
- Bachelor’s degree in psychology, human services, or a related field.
- Experience in a children’s behavioral healthcare setting.
- Experience using electronic medical records.
Benefits and perks
- Starting pay range: $29.71 - $33.05 per hour
- 12 paid holidays plus 1 personal holiday each year
- 3 weeks of vacation per year
- 12 sick days per year
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Retirement plans, including a 403(b) employee savings plan and employer contribution pension
Location
Tacoma, Washington, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 week ago