Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This entry-level onsite role in Brownsville, TX is responsible for processing release of information (ROI) requests and supporting the timely, accurate handling of medical records.
The position involves safeguarding patient privacy, ensuring compliance with HIPAA and company policies, and providing high-quality customer service in a fast-paced, high-volume environment.
Key responsibilities include:
- Processing patient health information and medical record requests
- Managing patient walk-ins and answering incoming and outgoing calls
- Logging requests and maintaining accurate medical record documentation
- Preparing new patient charts and assembling records in proper order
- Creating digital images for storage in the electronic medical record
- Responding to internal and external requests for patient records
- Assisting with faxes, mail, data entry, and other administrative tasks
- Meeting productivity expectations and supporting additional duties as needed
Requirements & Qualifications
Must have:
- High school diploma or GED
- Ability to commute between locations as needed
- Willingness to work overtime during peak periods
- Basic computer proficiency
- Comfort using phones, fax machines, printers, and general office equipment
- Strong verbal and written communication skills in English
- Detail-oriented approach to accurate and compliant medical records handling
- Strong data entry skills
- Ability to work independently with minimal supervision
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment
Preferred:
- Knowledge of HIPAA and medical terminology
- Bilingual Spanish and English
- Knowledge of medical records processes
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
Benefits & Perks
Benefits include:
- Comprehensive onsite and virtual training program
- Job shadowing with an assigned mentor
- Company-provided equipment
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago
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