Datavant is hiring a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a healthcare location in Englewood, NJ.
This onsite role is responsible for the timely, accurate, and compliant handling of medical record requests. It is well-suited for someone who enjoys working directly with patients, is detail-oriented, and wants to grow long term within a healthcare organization.
Key responsibilities
- Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
- Provide phone support to patients, providers, and authorized requestors
- Process Release of Information (ROI) requests accurately and on time
- Fax, scan, and manage incoming and outgoing medical record requests
- Burn medical images to CDs and share images electronically as required
- Support client relationship management through professional communication
- Assist with reporting and administrative duties such as data entry and email
- Ensure compliance with HIPAA, privacy regulations, and facility policies
Requirements & Qualifications
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Strong verbal and written communication skills in English
- Detail-oriented with a focus on accurate and compliant medical record handling
- Strong data entry skills
- Ability to work with minimal supervision and adapt to changing priorities
- Ability to organize and manage multiple tasks in a fast-paced environment
- Must be able to maintain organization while working quickly
- Must pass the annual Introductory HIPAA examination
- Required to complete a 90-day ROI Certification course with a score of 85% or higher
- Able to work overtime during peak seasons when required
- Experience in a healthcare environment is a plus
- Previous production or metric-based work experience is a plus
- In-person customer service experience is a plus
Location
New Jersey, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago