The Health Information Management Support Associate provides clerical support to facilitate the flow of health information and medical record processing for all patients. The role is responsible for maintaining the confidentiality, accuracy, and timeliness of health information encountered.
Key duties include processing release-of-information requests, prepping, scanning, indexing, and analyzing records, managing chart deficiencies, creating reports and follow-up letters, retrieving and delivering records, assisting with transcription-related tasks, supporting audits, and helping maintain departmental goals.
The position requires strong customer service, communication, and organizational skills, along with the ability to work collaboratively with the HIM Department, physicians, patients, and external customers. The role also requires adherence to HIPAA, state regulations, and hospital policies.
Education and Experience
- High school diploma required
- Completion of a Medical Terminology course required within 6 months of hire or transfer
- Previous work experience in a medical record department or hospital inpatient unit preferred
- Experience as a medical office assistant or graduate of a medical secretarial or related program preferred
Skills and Abilities
- Basic computer skills
- Knowledge of standard office equipment, including fax machines, copiers, and microfilm/fiche equipment
- Effective verbal and written communication skills
- Strong organization and priority-setting skills
- Ability to identify and resolve problems effectively
- Typing speed of approximately 35 WPM required
- Ability to use sound judgment with HIPAA, federal, and state regulations when handling medical information
Benefits
- Comprehensive medical, dental, and vision coverage
- Retirement plans with employer match
- Paid time off
- Employee wellness programs and mental health support
- Tuition reimbursement
- University discounts
- Professional development opportunities
Location
Michigan, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago