Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role processes release of information (ROI) requests for medical records in a timely, accurate, and compliant manner while protecting patient privacy and ensuring HIPAA compliance.
Position highlights
- Full-time hybrid schedule, Monday-Friday, 8:30 AM-5:00 PM EST
- Territory-based role covering locations between St. Petersburg and Land O' Lakes
- Front desk support, patient walk-in assistance, phone support, and medical records processing
- Extensive local/regional travel required
- Uses multiple systems and dual monitors to document and manage records
Responsibilities
- Receive and process requests for patient health information according to company and facility policies
- Maintain confidentiality and safeguard privileged information
- Manage patient health records and ensure HIPAA compliance
- Prepare, assemble, scan, and organize medical records and charts
- Respond to internal and external requests for patient records
- Answer inbound and outbound calls and assist patient walk-ins
- Handle administrative tasks such as faxing, opening mail, and data entry
- Generate reports for management as needed
- Assist with training new associates and participate in project teams
- Support operational improvement initiatives and other duties as assigned
Requirements & Qualifications
High school diploma or GED required.
- At least 1 year of health information-related experience
- Must be 18 years of age or older
- Ability to travel locally/regionally 75% or more of the time
- Ability to commute between locations as needed
- Willingness to work overtime during peak periods
- Basic computer proficiency
- Strong data entry skills
- Comfortable using phones, fax machines, printers, and general office equipment
- Strong verbal and written communication skills in English
- Detail-oriented with a focus on accuracy and compliance
- Ability to work with minimal supervision in a fast-paced environment
- Strong organizational and multitasking skills
Preferred
- Production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Benefits & Perks
Benefits include:
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan with matching contributions
- Tuition reimbursement
Additional notes:
- Post-offer health screenings may be required
- Vaccination documentation may be required depending on client and state requirements
Location
Florida, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago