This position is located in the Health Information Management (HIM) section at the Clement J. Zablocki VA Medical Center. The Medical Records Technician (Release of Information) reviews and processes requests for patient protected health information (PHI) and provides direct customer service to Veterans and third parties by furnishing copies of PHI when a valid signed request or authorization is received.
The role processes incoming release of information requests, evaluates request validity, determines what information may be disclosed in compliance with applicable laws and regulations, and ensures proper authorization before any release is made. The incumbent also logs and tracks requests in ROI systems, assists callers and visitors, responds to questions from patients, and prepares routine correspondence related to records disclosure.
Work schedule: Monday through Friday, 7:30 AM to 4:00 PM. Telework is not available and this is not a virtual position.
Applicants must be a United States citizen, unless an exception applies under VA policy.
Required qualifications include one year of creditable experience demonstrating knowledge of medical terminology and a general understanding of health records, with at least six months providing the KSAs needed for Medical Records Technician (ROI) work.
An associate degree in health information technology/health information management, or a related degree with at least 12 semester hours in that field, may qualify in lieu of experience. An equivalent combination of education and experience may also qualify.
For GS-5 level consideration, applicants must have at least one year of experience comparable to GS-4 or a qualifying bachelor’s degree in health information management or related coursework.
For GS-6 level consideration, applicants must have one full year of creditable experience at the GS-5 level and demonstrate knowledge and skills in:
- Applying, interpreting, and analyzing laws and regulations related to disclosure of health information
- Educating requestors on submission requirements for health information requests
- Receiving and validating authorization forms and requests
- Using computer applications to track and release authorized ROI requests
- Maintaining accounting of disclosure records
- Applying privacy laws and regulations including HIPAA, FOIA, Privacy Act, and related confidentiality rules
- Navigating paper and electronic health records to locate and disclose protected health information
- Researching and resolving difficult release-of-information questions
Transcripts are required if qualifying based on education.
Location
Milwaukee, Wisconsin, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$38,076 - $61,734
Remote work allowed
No
Posted
2 weeks ago