Datavant is hiring a Health Information Specialist I to support medical record request handling in a hybrid role based in Brewer, ME.
This position supports Release of Information (ROI) processing, call support, faxing, scanning, and burning medical images to CDs. The role is patient-facing and helps ensure timely, accurate, and compliant handling of medical records.
Work model: Hybrid
Schedule: Monday–Friday, 8:00 AM–4:30 PM EST
Location: Brewer, ME
Status: Full-time
Requirements & Qualifications
Qualifications
- High school diploma or GED required
- Strong customer service and communication skills
- Comfortable working in a patient-facing, front desk environment
- Detail-oriented with the ability to handle confidential information
- Reliable, punctual, and professional
- Ability to multitask and work independently
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Strong data entry skills
- Able to manage multiple tasks in a fast-paced environment
- Ability to work with minimal supervision and changing priorities
- Must pass annual HIPAA training/exam
- Must complete a 90-day ROI certification course with a score of 85% or higher
- Able to work overtime during peak seasons when required
Preferred
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Benefits & Perks
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Tuition reimbursement
- Paid time off, including major holidays
- Opportunities for growth and advancement within the company
Location
Maine, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
3 weeks ago