Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role processes release of information (ROI) requests for medical records in a timely, accurate, and compliant manner while protecting patient privacy and adhering to HIPAA standards.
The position is remote and full-time, with standard hours Monday through Friday, 8:00 am to 4:30 pm EST. It supports a high-volume production environment and involves handling medical record requests from patients, insurance companies, and attorneys, as well as documenting information across multiple systems.
The role also includes assisting with training, onboarding, quality assurance tasks, reporting, and occasional regional coverage or mentoring responsibilities.
Required Qualifications
- High school diploma or GED
- Must be 18 years of age or older
- 1 year of health information-related experience
- Basic computer proficiency
- Strong data entry skills
- Comfortable using phones, fax machines, printers, and other office equipment
- Professional verbal and written communication skills in English
- Detail-oriented and quality-focused, especially regarding medical records and compliance
- Ability to organize and manage multiple tasks
- Ability to work with minimal supervision in a fast-paced environment
- Ability to respond to changing priorities and role needs
- Presentation skills for small group settings
- Forward-thinking problem-solving ability
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
Preferred Qualifications
- 2+ years of health information-related experience
- Experience meeting or exceeding productivity standards
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Benefits and Perks
- Comprehensive onsite/virtual training program
- Job shadowing with an assigned mentor
- Company-provided equipment, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
- Equal employment opportunity and reasonable accommodation support
Location
Texas, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
1 week ago