The Health Information Advocate at Rolling Hills Clinics is responsible for compiling, processing, and maintaining electronic and traditional medical records in accordance with medical, administrative, ethical, legal, and regulatory requirements. This role also coordinates records and referrals with patients, providers, and outside services.
Essential Duties
- Answer questions about Rolling Hills Clinic and provide relevant information to inquiring persons.
- Verify and update patient demographics and provide patient portal information.
- Process, compile, maintain, and report patient information to meet health standards.
- Safeguard medical records to ensure confidentiality.
- Organize and maintain updated clinical files and records.
- Search and retrieve patient records according to regulations.
- Process incoming and outgoing referrals.
- Create new patient records for incoming referrals.
- Schedule first appointments for specialty patient referrals.
- Obtain prior authorizations for referrals as required.
- Maintain and process medical clearance documentation for dental procedures.
- Follow HIPAA and HITECH guidelines for medical records requests.
- Track records of incoming and outgoing requests.
- Manage the fax inbox and respond to requests promptly.
- Perform other duties as assigned.
Requirements & Qualifications
Required
- Must be at least 18 years of age.
- High school diploma or equivalent.
Preferred
- Associate’s or Bachelor’s degree in health information management, medical office administration, or a related field.
- Additional training or certification in medical records management, health information technology, or medical coding.
- Two years of experience in a medical or dental office.
Licenses and Certifications
- Certified HIPPA Privacy Associate (CHPA) to be obtained within the first 6 months of employment.
- Valid CPR certification.
- Valid California driver’s license.
Pre-Employment Requirements
- Pre-employment drug testing.
- Department of Justice fingerprint clearance through Federal, State, and Child Abuse Index.
Work Environment and Physical Demands
- Work is performed in a health clinic setting.
- Will work with blood-borne pathogens and requires OSHA training.
- Regular use of office equipment including computers, telephones, photocopiers, and fax machines.
- Must be able to talk, hear, stand, walk, sit, and use hands frequently.
- May need to lift and/or move up to 50 pounds.
Location
California, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago