Health Information Specialist I

Education

• High school diploma or GED required
• Must be from an accredited institute recognized by the State Department of Education

Required skills and qualifications

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented and able to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently
• Basic computer proficiency
• Comfortable using phones, fax machines, printers, and other office equipment
• Strong verbal and written communication skills in English
• Strong data entry skills
• Ability to organize and manage multiple tasks in a fast-paced environment
• Ability to work with minimal supervision and adapt to changing priorities
• Strong attention to detail and quality orientation
• Must pass annual HIPAA training/exam
• Must complete and pass a 90-day ROI certification course with a score of 85% or higher
• Able to work overtime during peak seasons when required
• This job is not eligible for employment sponsorship

Preferred experience

• Experience in a healthcare environment
• Previous production- or metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers
• Interest in process improvement and sharing feedback

Benefits

• Full-time benefits
• Medical, dental, and vision coverage
• 401(k) retirement plan
• Tuition reimbursement
• Paid time off, including major holidays

Growth

• Onsite role with opportunities for growth and advancement within the company