RCM / Collections Specialist / Medical Biller

Option Care Health is the largest independent home and alternate site infusion services provider in the United States, serving patients with acute and chronic conditions nationwide.

In this role, you will be responsible for timely and accurate submission of invoices for all services and products provided. You will evaluate payments received and apply them correctly to patient accounts, follow up with responsible parties to ensure prompt payment, assist with billing and collection training, and complete second level appeals to payers.

You must reside in the Eastern Time Zone to be considered.

Core duties include:

• Submitting invoices aligned with contract terms and fee schedules, ensuring authorization and documentation.
• Verifying accuracy of payments and applying them appropriately.
• Mailing secondary bills and patient invoices promptly.
• Resolving overpayments or duplicate payments and transferring payments to other offices as needed.
• Following up to ensure claims are received and processed; contacting patients or responsible parties when insurance payments are delayed.
• Generating and mailing statements and collection letters.
• Ensuring compliance with contract policies and HIPAA guidelines to maintain confidentiality.