Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group, that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. We staff more than 600 positions in the Hampton Roads area. Individuals who possess excellent customer service skills, strong collegial relationships, and the desire to promote a positive work environment are encouraged to apply. We offer a competitive benefits package to our full-time employees and we are always accepting applications from qualified candidates.
Duties & Responsibilities:
- Review and address occupational health claims to ensure proper payments are received according to payers' contracts
- Review unprocessed claims within payers' timely filing limits for resubmission
- Research Explanation of Benefits (EOB) to verify correct payments and adjustments posted to patient accounts
- Determine if unpaid balances require appeals to appropriate Worker's Compensation Committee
- Research denied or unanswered claims to determine follow-up steps to obtain payment
- Correct registrations on Worker's Compensation accounts and refile claims
- Address account inquiries and update requests timely
- Maintain working relationships with payer representatives to ensure proper claim filing and reimbursement
- Communicate trends or issues to appropriate staff
- Maintain patient account and financial confidentiality
- Regular and reliable attendance, punctuality
- Perform other duties as assigned
- Post occupational health and worker's compensation payments
- Answer client inquiries via phone and email daily
Qualifications:
- High school graduate or equivalent
- Minimum of 1 year medical experience required
- High school diploma or equivalent
- At least 1 year of prior medical experience
- Strong customer service and communication skills
- Ability to maintain confidentiality
- Ability to manage claims and accounts accurately
- Punctual and reliable attendance
Competitive benefits package for full-time employees
Location
Virginia Beach, Virginia, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago