Medical Billing Insurance Specialist

The Insurance Specialist ensures accurate billing of radiologic services in accordance with insurance guidelines. Responsibilities include following up on unpaid, denied, or underpaid claims by contacting insurance companies, providing documentation, and escalating as needed.

Candidates must report to the office during initial training; position may become remote after training.

Key duties:

• Initiate and complete insurance, denials, reviews, and daily tasks for timely claim follow-up
• Use Availity and Imagine software for claim corrections
• Contact payers to resolve unpaid/denied claims
• Report payer issues to Team Lead
• Verify eligibility and check claim status online
• Write and submit appeals with documentation
• Handle inquiries from patients and insurers about bills and accounts
• Resolve issues delaying payments, including medical records requests
• Ensure compliance with insurance policies and contracts
• Review refund letters

Requirements:

• Minimum 1 year medical billing experience, radiology preferred
• Experience with Imagine Software highly preferred
• Knowledge of HIPAA, medical terminology, and insurance
• Strong communication skills, empathy, patience
• Attention to detail, accuracy, confidentiality

Benefits include company-paid medical and dental insurance, paid time off, paid holidays, 401(k), and more.

Delaney Radiology is a leading imaging group in Southeastern North Carolina with over 40 radiologists and strong professional support staff.

Delaney Radiology is an equal opportunity employer.

Location: Wilmington, NC 28401

Work Location: Hybrid remote after training